Support & Customer Service

The Support section is where you can find various User Manuals, Warranty information and register your firearm.

If you need to contact us please do so here.

If you need warranty or other service, we will be happy to take your phone call, but we can serve you best if you submit a service request form. Requests for service are monitored in real time (9-5 Central, Mon-Fri) and you will receive a quick response. Having the details of your case in advance will allow us to provide more efficient service, and spare you the necessity of playing 20 Questions with our service staff.

Personal Information

Name

Address

Apt, suite, etc.

Country

City

State

Zip code

Phone

xxx-xxx-xxxx

Product Information

Date of Purchase

Brand

Silver Eagle Models

Roessler Rifle Models

Sarsilmaz Handgun Models

Select your handgun model.

Gauge

Caliber

Where did you purchase your firearm?

Serial Number

Ammunition Used

Please describe the ammunition you were using when the problem occurred. Include brand and details of the load (shell length, weight of shot, and velocity or dram equivalent).

Description of Problem

Please describe concisely the details of the problem you are experiencing.

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